PRIMARY CARE CASE MANAGEMENT:

AN ALTERNATIVE FOR MEDICAID IN CONNECTICUT

CONCLUSION

This report demonstrates that data collected from PCCM programs and centralized at one location can be useful in monitoring trends in PCCM programs and provide an alternative source for a multi-level analysis (i.e., regional, state, and national) of the PCCM program participants. While the results presented here should not be solely used for decision-making purposes, they are a valuable complement to the existing PCCM studies. Future legislative questions to think about:

• What factors would influence the decision to implement a PCCM program in Connecticut?
• What degree of dissatisfaction by Medicaid recipients will be tolerated before changes in the current Medicaid system are made?
• How much longer can Connecticut's Medicaid healthcare spending continue to be out of controlled?
• What other alternatives currently exist that will decrease Medicaid healthcare spending, while improving access to medical care and consumer satisfaction?

These questions will remain in the forefront as implications for healthcare policy change. As more states move towards evolving and expanding their PCCM programs, comprehensive data collection and analysis will become still more important. It can only be beneficial for Connecticut to continue collecting such critical health care information in order to develop a PCCM program tailored to the needs of its low-income population. Connecticut's Medicaid recipients deserve a healthcare delivery system that will provide access to quality care.

Paper | Acknowledgements | Executive Summary | Introduction | Methodology | Results | Implications | Conclusion | Appendix | References | Resources