Calling a Policymaker

Public officials expect to get calls from the public -- many have staff dedicated to the task. They rely on calls and letters to help them make the best decisions.

• Look up their office or home phone numbers . It is OK to call elected officials at their published home numbers - they are listed for a reason. (But don't call late at night.) Legislators' published home numbers and numbers at the Capitol are listed in the blue pages of your phone book. 
• Prepare for the call. Write down the issue you are calling about and what you would like the official to do. See Sample Script for phoning a Policymaker.
• Identify yourself - give your name, where you live and why you are calling. 
• Ask if this is a good time to talk - if not, when would be a good time to call back. 
• Be polite, courteous and respectful of their time. 
• Always remember to ask for the action you want. 
• Say your piece, then listen. Don't interrupt or argue. 
• If they want more information, let them know that you will get it to them. 
• If they have questions you cannot answer, say so. Then get the answer and call them back with it. 
• Finish the call by thanking them for their time and their support (if they are supportive). 
• You may speak to an aide or an answering machine - leave a message with the issue you are calling about, your name, number and the best times to reach you. 
• Don't be discouraged if they haven't returned your call in a few days, just call back.

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Navigating the Legislative Process

Effective Communications

If you only have 5 minutes to make a difference

How to work with a lobbyist

Collaborations and Coalitions

Legislators - Who are They?

Research - Finding and Using Data

The Importance of Legislative Staff

Tips No Advocate should forget

Visiting with a Policymaker

Writing to Policymakers

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